Business

Spa Management Software

July 1, 2022 | by Aurora Solis

Online booking, payment processing, and marketing all in one place

A lot of work goes into keeping your spa running smoothly. Unlike the old days when address books would have to suffice, there are a wide range of technologies that make spa management a breeze. If you’re wondering how to choose the right one, we’ve whipped up a list of things to consider when hunting for spa management software. Plus, we’ve added a look at features you didn’t know you needed until now.

“Creating a signature treatment takes spotting trends and thinking outside of the box to create an experience that will bring clients through the door.”

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Create A Signature Treatment in Three Easy Steps

Why do you need spa management software?

Customers are the backbone of any spa. Because of them, your doors stay open, which is why you aim to keep them happy. You need spa management software for customer service, helping you provide quick

responses and convenient options for booking. It’s not all about satisfying customers, but also about keeping you organized, which spa management soft- ware can do. It keeps things tidy and ensures everything is taken care of from start to finish, without you having to lift a finger.

How to Select a Perfect Spa Management Software
There are a lot of options out there for spa management software. However, to get the most bang for your buck, it’s best to consider what works best for you, your spa, and your goals. When choosing your spa management soft- ware, consider the following.

1. Consider Your Goals

Think back to when you first started up your salon. What were the key things driving you? Did they change? They likely have, especially since you’ve got- ten a feel for what running a salon is all about. When selecting spa manage- ment software, think about your goals and how you hope automated tools will help get you there.

2. Keep Budget in Mind

While some tools are free, others come with paid features you won’t want to miss out on. Before diving into your options, take a good look at how much you have to spend.

3. Ensure Customer Care is There
There is nothing worse than having an issue you can’t solve. As a business owner, you need to have quick solutions to give your staff and customers the best experience. Check out customer care for each potential choice, check- ing for hours of operation and ways to get ahold of someone (preferably live).

4. Check for User-Friendliness

Though it’s 2022, not all of us are tech- savvy. If you’re not the best with tech- nology, you may want to go with soft

ware that’s easy to use. Think not only of yourself, but also of your customers and your staff, making sure everyone can use the software easily.

5. Consider Security

Spa owners might not consider their business a risk until it’s too late. Any system that handles personal informa- tion will have to be secure. Check spa management software for things like automated alerts and continuous moni- toring, and be sure software is Secure Sockets Layer (SSL) enabled.

6. Is There a Free Trial?

We live in a world where you can try before you buy, so why not take ad- vantage? Many services will offer a free trial to test it out and get a feel for all the features. Check the flow of things, the user-friendliness, and your overall experience before committing to using it for your spa.

Key Features You Need for Your Spa Business
When signing up for spa manage- ment software, you may notice that each company will provide a list of fea- tures. Some will add to the overall cost, while others come bundled in. Before choosing, read the fine print. Here are the features to keep an eye out for:

• Online appointment scheduling
• Appointment reminders
• Automated SMS marketing (includ- ing coupons!)
• Feedback management
• Accounting
• Lots of integrations (Outlook, Google Calendar, etc.)

Technology is there to make our lives easier, and spa management software is no exception. Find a system that suits your needs and provides you, your staff, and your customers with a seamless experience every time.

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