Business, Jan 2022, Q & A

Behind The Spa Door

January 1, 2022 | by LNE Magazine

with Trini Salon & Spa

Trini Wagner is a famous hairstylist from Paris, France. Throughout her career, she has worked with well-known models and artists, has been featured in multiple popular publications, and through her hard work and success, she has managed to establish herself as an authority in the hairstyling industry.

After making the move to the US, Miami in the 2000s, Trini saw the opportunity to expand services from hair only, to a full face & body care spa. This was the beginning of Trini Salon & Spa: the one place for all high-end beauty services.

We had the opportunity to go Behind the Salon & Spa Door with Trini to find out more details about her Miami-based beauty salon and what makes it special!

Where are you located?

We are located on 941 Brickell Avenue, Miami. Our salon is situated in the financial district of Miami, on one of the busiest Avenues, surrounded by high-end restaurants, offices, and lots of Cafés. We are accessible from all directions.

How do you define the concept of your spa?

We offer multiple face and body services and procedures but what really sets us apart is the professionalism and expertise of our employees. Our employees are extremely passionate about their work. We constantly train our people and therefore they are up to date with all beauty techniques, trends and procedures.

“We offer multiple face and body services and procedures but what really sets us apart is the professionalism and expertise of our employees.”

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What makes your spa unique?

What makes our spa unique is not only the attention to details and maintaining the French excellence in all areas of service, but our passionate employees that have been with us from the start. We pride ourselves with top-quality services, and our clients reflect that. Also, we are open 7 days a week from 9:00 am to 10:00 pm. Our guests love the flexibility and know that Trini Salon & Spa is open for them any time.

What are your most popular esthetic services?

We have multiple popular esthetic services, but just to name a few, Hydra facial, Eyebrow Lamination, and Laser Skin Rejuvenation. These services have an instant result and our clients love that.

Our employees are dedicated to providing excellence, making our guests feel beautiful, and becoming the best version of themselves. Our beauty services go beyond the salon, and our guests are advised and taught how to maintain their beauty treatments and routines until the next spa appointment.

How do you keep clients loyal and consistent?

Results speak for themselves; that’s our “secret” .We also create different packages tailored to our client’s needs. Everyone is different and we value that. We listen to their feedback and meet their expectations. It’s most likely that our happy clients will return and refer our services to their friends and family.

How many employees do you have and what are their specialties?

We have a team of 20 people together. In the hair department (Hair Extensions from the Bellami brand, Highlights Balayage Color , Brazilian Blowout Treatment , French haircut on dry hair). We have the nails department (Russian manicures and pedicures E-File ), Spa (Laser services, Facial, Waxing, Eyebrow Lamination, Eyelash Lift, and Fillers ) and the Front Desk.

How do you select the people who work with you?

Personality is key. In the interviewing process, we analyze the personality of the potential employee. We are a very strong team, and you have to have a great personality to join our Trini family. Our licensed staff usually comes to us through recommendations. Even with their experience, we constantly train our staff to operate new equipment and learn different techniques.

Can you tell us a little bit about the products you sell in your spa?

Our most popular product is for Brows and Lashes from Elleebana. We found out that nowadays clients are loving those two because they are providing amazing results, instantly.

What do you look forward to the most about going to work every day?

When you love what you do, the people you work with and mostly when I see the happy returning customers, that’s what I’m looking forward to every day.

What advice would you give to someone who aspires to run their own business?

To be able to answer these 3 questions: Why? How? When? If you have the answers, put your plan in place and focus. Your experience is unique and no one can steal it, you own it.

What plans do you have for the future of Trini Salon & Spa?

The plan is to continue to provide excellent beauty services, elevate our customer experience on a daily basis and become the best salon and spa in Miami.

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