Touchless Technology

The answer to spa treatments in 2021

The concept of technology in the spa and wellness industry isn’t new. From online booking systems, self-check-in, text confirmations, and thank you messages, automation has become the standard. Today, the concept is pushed even further, thanks to Covid, to contactless/touchless experiences. The wellness industry leader, Global Wellness Institute (GWI), noted the trend and has collaborated with Halotherapy to share a new perception of the concept of “no-touch” experiences.

Change and adaptability are constant in the hospitality industry; now is no different. With options including salt caves, thermal lounge experiences, outdoor excursions, online interactions, and self-applied wellness techniques, the format may have changed, but the benefit of wellness practices remains the same. The shift in consumer demand to increased contactless/touchless experiences has forced companies to get creative to meet the requests.

The shift in consumer demand to increased contactless/touchless experiences has forced companies to get creative to meet the requests.

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Sherrie Tennessee
STennessee@lne.com

Sherrie Tennessee is the Education Director of SpaSOS, where she conducts Spa Management, Wellness, CBD and Customer Service focused training. Sherrie is a licensed massage therapist, nail tech, spa owner, speaker, professor, educator, and author. She is currently completing a Ph.D. and holds a Master of Business Administration with a concentration in marketing and entrepreneurship



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